Friday, April 3, 2009

Veritas BUE 9.1 error - Directory not found. Can not backup directory \\XXXXX. The directory is invalid

After moving a directory from one volume to another, I started getting this error saying that there was an invalid directory in my BackupExec 9.1 remote selections even though when looking at the selections, there was no such directory selected. It turns out that there is a bug in ver. 9 and 10 of Backup Exec for Windows and the note below shows the steps to fix it.

Got this from http://seer.support.veritas.com/docs/207001.htm



Exact Error Message
Directory not found. Can not backup directory <\directory> and its subdirectories.
The job failed with the following error: The directory is invalid


Details:
Job Completion Status
Completed status: Failed
Final error code: a000fe09 HEX
Final error description: The directory is invalid
Final error category: Resource Errors

This error will occur when running a scheduled job which contains a reference to one or more directories which have been removed from the target drive.

To resolve this error, do the following:

1. From the Job Definitions tab, right-click on the backup job which produced the error, and then select Properties

2. Click the Selections tab

3. Under Display options, select Text version

4. Locate and remove all references to the directory producing the error

5. In the Selection list name, select Excludes (Figure 1)

Figure 1


6. Locate any references to the directory producing the error and remove it only if it does not have the "/EXCLUDE" at the end of the statement (Figure 1)

7. Save the Job Definition


In Backup Exec (tm) 9.x and 10.0 for Windows Servers, an alert is displayed including the error message (Figure 2) which is reported in the job log:
The job failed with the following error: The directory is invalid.

Figure 2


To resolve this issue, do the following:
1. From the Job Setup tab, right-click on the backup job for which the error occurred
2. Select Properties
3. Select the Selections option
4. Under the View format option, select Text
5. Locate and delete all references to the directory which produced the error (Figure 3)

Figure 3

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