Offering Remote Assistance in Windows XP

How to create an icon on your desktop to launch Offer Remote Assistance in Windows XP

Right click on your desktop
Click on New
Click on Shortcut
Under "Type the location of the item" enter:

hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm

Click next
Under "Type a name for this shortcut" enter:

Offer Remote Assistance

Click finish

And that's it. From now on, whenever you'd like to offer remote assistance to any of your users just double click on the newly created icon and enter the appropriate IP address or computer name. Note that you can only do this if you have admin privileges on the remote computer

To launch Offer Remote Assistance from a command line:

"%ProgramFiles%\Internet Explorer\iexplore" hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm 

You can also start Remote Assistance from a command line, or shortcut:

%SystemRoot%\System32\rcimlby.exe -LaunchRA